Dan Grabauskas is not alone
By adamg - Tue, 07/29/2008 - 8:11am.
Seems other MBTA managers also enjoy the convenience of commuting to work in SUVs funded by the T.
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Eating One's Own Dog Food
I wonder if the beginning to fixing the MBTA might be a strong, enforced mandate that all employees commute using the system, with exceptions only for those who cannot do so due to lacking coverage in their locations or schedules.
In engineering it's called Eating Your Own Dog Food, and is widely thought to holistically improve the quality of products by involving all of the creators of the product directly into the experience of using it.
Who would one talk to about making that happen? The Governor's office?
One of the more distasteful metaphors
Good point, but, dear engineers and enterprise-networking marketing execs, please shut your kimonos and stop using that particular phrase. While I think T officials should ride their own system, I have to tell you I wouldn't think any less of executives at Ralston-Purina if I learned that they do not actually eat their own dog food.
Riding the T in an improperly....
...wrapped and tied kimono would be a rather bad idea.
I guess executives at R-P could settle for having their own dogs eat the dog food...
According to the wiki entry
According to the wiki entry in that link about dogfoord Sibel systems uses the term "sipping your own champagne" instead. I like that a little more.
perfectly valid phrase
, I have to tell you I wouldn't think any less of executives at Ralston-Purina if I learned that they do not actually eat their own dog food.
That's because they don't make human food. I would think less of them if they didn't feed their pets Ralston-Purina food.
but whatever happened...
...to "don't get high on your own supply"?
That also applies...
That's funny.
The high-supply one applies to distributors: each item they user, they are not selling and are eating the cost of. In addition, if it is a vice product, they are suffering any effects of over usage themselves instead of providing that opportunity to customers.
The dog food one applies to people creating systems: if they are NOT using the system, they are missing out on their own perceptions of what needs improvement, etc.
How about this contract change
Each executive would be required to use the transit system on a long-range commute at least once a month. They would be assigned a route and an arrival time at random on one day each month. They would be fined if they arrived late regardless of the reason, and would not be allowed to use their special passes, but would have to buy tickets.
One month a year, only in January through March, would be "accomplish the commute in a wheelchair month".
I think things would change.
I agree
great idea. The trip would be punishment enough. I don't think there even needs to be more consequences than that.
time for a good ol' tire slashing
Wouldn't it be a shame if all those SUVs had their tires slashed, and the bums had to walk home from the train station?
There is something very very wrong here.
Time for another useless memo to my state representative.