Red Line Shuttle

There needs to be a better system in place for getting people on shuttles buses @ JFK. Pure chaos tonight. Buses showing up and stopping in random spots. People charge for them like animals. There was one night last week wjphen they had a line which was more smoother. I had to wait(6 shuttles come and go) So aggravating Especially when you are trying to catch a bus @ Qui Ctr