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Would you want a surgeon to operate on you if you knew he had booked surgery for another patient at the same time?

The Globe takes a detailed look at the practice in the orthopedic surgery department at Mass. General: The hospital says it's safe, lets surgeons in training gain valuable experience and, oh, yeah, brings in more revenue. Other Boston hospitals don't allow it except in emergencies.

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Mass General employees, doctors - interns included, seem to be very stressed out and irritable. Sounds like MGH is run like a sweatshop, similar to the way large, famous banks and other corporations operate.

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A surgeon won't find much work if he hangs his shingle outside of his garage. What incentive does MGH have to be nice to its employees? Where else are they going to work? There's a finite number of hospitals in Boston.

It's run "similar to a large corporation" because it IS a large corporation. The only difference is that they sell a product that makes people happy, so they get a pass. This pass becomes your high insurance premiums that you have to pay by law, and this pass becomes a nice father of two ending up a paraplegic because MGH and its surgeon straight up decided that they weren't going to display professional courtesy to their customer and tell him "uh, yeah, this guy is going back and forth."

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What incentive does MGH have to be nice to its employees? Where else are they going to work? There's a finite number of hospitals in Boston.

The same incentive any employer has -- there is a high cost to losing employees.

There may be a finite number of jobs, but there is generally excess demand for trained medical personnel.

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Virtually everyone I encountered -- from room cleaners and meal servers to medical specialists -- were both professional and considerate.

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