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It was like the trains just overslept, service to South Station today really crept
By adamg on Wed, 01/25/2017 - 9:00am
The day after Keolis issued a statement about improved reliability on commuter rail, signal problems at South Station caused some major delays.
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alternative facts
Follow MBTA_CR on Twitter and you will see delays and cancelations occur every day. Not sure where these numbers are being sourced, but certainly does not reflect my experience as a daily passenger.
Keolis
From the Keolis press release:
Several days? More like over a month.
http://www.mbta.com/uploadedfiles/About_the_T/Pane...
February 9 to March 30 --
February 9 to March 30 -- almost two months of reduced commuter rail service.
And the reduced schedule was still a mess. My train was 30 to 60+ minutes late almost every day in February. I fell over amazed the first time I checked the app and it was reported on time towards the end of the month (where on time meant 4 minutes late).
For as long as I've been riding the system
(Commuter Rail - 26 years, Subway 37+ years), management SOP has been to consider a trip to be on time if the delay has been less than a certain amount of time.
Also, note that MBTA issues CR alerts in cases when they expect a trip to be delayed, even if it turns out to run "on-time".
In short, neither Keolis' claims nor going by Twitter or text alerts are a totally reliable gauge of the long term performance trends of the system.
T-alerts
I actually didn't have to work today, and I was glad because when I checked my email at 8:15am I had 39 T-alerts about delays on the Framingham/Worcester line. Thirty-nine emails is a lot of emails for one morning, is all I'm saying.