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Like waiting in the wrong line at the Registry
By adamg on Sat, 06/14/2008 - 10:45am
TJIC tears apart the RMV Web site:
... There are something like 40 links off the page.
Which one do I want, to renew my registration?
I read over 20 or so of them before I get to "renew your registration".
I can imagine that there is a better way to organize this - how about doing a bit of datamining, finding the top 4 links that get clicked, and calling those out up top?
(And, does "BLOG ARCHIVE" need to be in capital letters? Also, do many folks find the need to go and read the archives of the blog of the Registry of Motor Vehicles!?!?!?) ...
Wait. The RMV has a blog? Gotta go check it out ...
OK, I'm back. It's kinda awful, sort of like what you'd imagine a blog in Dilbert: PHB reads about blogs in some magazine, orders Wally to create one, and he goes out and every couple of months he posts a regurgitated press release and then just stops and nobody notices.
Free tagging:
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Comments
No Worries at the RMV now
Things can only improve at the RMV.
After an exhaustive search, Governor "Drapes" Deval
appointed the best candidate available to run
the agency, Rachel Kaprielian.
Her qualifications? She's an ex-State Representative.
Now, that's the kind of change in culture that I was
hoping for when "Drapes" Deval was elected!
It's out of date, too
The last blog entry claims the RMV motto is "There are three S's in success-service, safety, and security."
As we all know, the RMV's actual motto is "We put the 'Q' in 'service'".
We put the Q in service
...but not on Saturdays.