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State to boycott Hyatt until it hires those workers back

The Globe reports Gov. Patrick will tell state workers who need a room to find someplace that doesn't have "Hyatt" in its name.

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Hey, finally something that Deval has done that I agree with!

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I hope this comment doesn't come off the wrong way. But, what makes the Hyatt housekeepers a special case? Millions of people have been laid off in the past couple of years due to cost cutting and outsourcing.

Why doesn't the state boycott John Hancock, Dunkin Donuts, State Street, EMC, or any number of MA businesses that have laid people off?

I feel bad for the maids, but I also feel bad for anyone who has been laid off, especially those without the backing of the Governor or a union.

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What makes the Hyatt housekeepers a special case is that it's been reported widely that the housekeepers were told that the new staffers were to cover for vacations, etc., and then when they had TRAINED THEIR OWN REPLACEMENTS UNDER FALSE PRETENSES the housekeepers were laid off. Maybe that's also par for the course, but it's despicable.

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The wider community doesn't care too much about those layoffs because they either don't know about them or don't see the suffering they caused. This case was different because the hotel workers fought to get some attention.

Interestingly, they weren't unionized, but the unions helped them anyway after hearing how ridiculous the situation was.

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If the allegations about deceiving the workers into thinking they were training holiday fill-ins are true, then shame shame on Hyatt and its contractor.

The terminations are bad enough. Twenty year employees were earning an extremely modest $13+/hour, only to be replaced by those making $8/hour. I blogged about it here:

http://newworkplace.wordpress.com/2009/09/22/bosto...

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it's "laid off and replaced"

Hyatt turned career, full-time employees of 20 years or more out on the street only to then backfill with part-time $8/hr workers (contrary to what others are assuming, this is unlikely to even place them above the poverty level, particularly if they have > 0 dependents)

Here's what happens when a company does that:
- customer service suffers because these low-level workers have no stake in the business

- turnover increases, increasing training and operations costs, and also impacting customer service: People who will work for $8/hr part time are constantly looking for more work and will jump ship as soon as they find it. For reference, groceries pay $10 and up for cashiers, try to treat them well and can fully supervise them, and still have trouble keeping them.

In short, this is the first whirl around a down-the-drain spiral for Hyatt if it doesn't straighten up. (Meanwhile it's bombarding me with promotions including "get a free blackberry" trying to get me to spend even a dollar there... Hyatt's just all confused, I think)

Also, those below-the-poverty-level workers will be eligible for all kinds of support and free stuff from the state. The workers who were replaced were probably making enough to not be a drain on the state, and because Hyatt was providing their health insurance (the new workers apparently don't have any) they also weren't pulling us down.

Finally, all the laid off workers will now begin accessing free stuff from the state, too.

In short, Hyatt took 100 people who were costing a bit more than it wanted to pay out, and turned them into 200 people who will be sucking down state aid just to stay alive, fed, and sheltered, and the profits above their "cost" will be shipped out to an out of state company. None of that's cool. I won't do business with Hyatt any more and I'm glad the state won't either.

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Check this out on the Hyatt website:

"Committed to Our Communities"
"At Hyatt, we’re committed to making a positive and lasting impact in every community in which we operate. We do this by demonstrating a strong commitment to preserving our natural environment through Hyatt Earth, by giving back to the local community through Hyatt Community, and with the volunteer services of our associates through Hyatt's Family of Responsible and Caring Employees (F.O.R.C.E.). "

I agree - they are definitely making a lasting impact and they are certainly giving it to the community.

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Union officials at the Boston Taxi Drivers Association said they faxed a letter to the Hyatt yesterday saying taxi drivers would boycott the Hyatt, refusing to service the hotel's Boston locations, unless the housekeepers the chain fired last month were rehired.

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... Can be found here.

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