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25-percent T fare increase on the way

Rising fuel costs, expanding debt, steady ridership to blame.

Woman Spouts BabyHmm, why do you think T ridership hasn't increased despite the recent run-up in gasoline prices? Regular T commuter Gary McGath has a possible answer:

... The MBTA offers riders inadequate parking, overcrowded trains, cars that are often freezing or broiling hot, unpredictably irregular buses and subways, Green Line trains that routinely lie about their final stop, and other frustrations. ...

If commuters do have to pay more, perhaps the T could soften the blow by giving them more amusing subway maps.

But if our favorite dysfunctional transit system has to raise fares, Jen Stewart has suggestions for what to do with the new money:

... a) hire people who aren't outright jerks to run your token booths (don't get me started on that harridan at Oak Grove...just don't), and b) fix your turnstiles and escalators? It would be lovely not to bruise myself every third morning on a turnstile that doesn't cooperate.

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Comments

greetings! this evening once again and in a very big way, the t showed a lack of forethought, poor planning, and even worse customer service. though there have been no signs on the trains or in the south station t stop, one was met this evening with no option other than using tickets to ride. in my case, i had just bought a roll of tokens last week. i was instructed to insert the tokens in the machine by the t rep so i could buy a ticket. after $25 worth of tokens, the machine let me know i could only insert $20 in coins. there was no option to get $5 back and purchase a ticket. the only option was to press "cancel", get all the tokens back, and start all over again. i was also told that the ticket i purchased at south station could only be used at south station! huh?!?!?!? my friend purchased a t-pass at the beginning of the month. it might have been a good time to inform her of the new requirements and of the fact that she could not punch a hole in her t-pass. surely there's a better way to do things?!?!?!?!?!?!?!?

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