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Brand spanking new escalator in brand spanking new North Station tunnel already busted

Steve Timmins reports:

Another morning rush hour and the escalator at the TD Garden end of the underground walkway is out of service AGAIN. People backing up into the CR waiting area waiting to use the too narrow stairway. Who approved this mess of an inadequate design?

The tunnel opened in January.

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posterior

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Voting closed 7

Except literally everyone who doesn't work at 10 Park Plaza.

Stairways and escalators are natural bottlenecks because people slow down to interact with them, so if they aren't any wider than the corridor they serve, they cause congestion.

Hooray?

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Voting closed 32

It's be a lot easier just to have all stairs.

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Voting closed 7

Some people don't need wheelchair access (elevators) but still have difficulty climbing stairs. An escalator helps these people.

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Voting closed 40

On some days, like today, I'm one of those people. And I really don't appreciate when I choose my exit based on the availability of an escalator that turns out not to be working.

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Voting closed 21

This same escalator was broken a few weeks back. Being I travel in only a few times a week to hear it is broken yet again makes one wonder. Also I have noticed there is consistently water that seeps into that tunnel on the other side where it enters the super dirty station.

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Voting closed 10

has been either out of service or operating in the wrong direction (i.e. going up during the morning rush hour or going down during the afternoon rush hour) between one and three times a week.

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Voting closed 10

I noticed this morning that the tunnel floors are already starting to crack.

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Voting closed 12

There were lots of cracks in the floor in the first week the tunnel was open. I haven't seen the tunnel since that week but I'll guess there are more and bigger cracks now.

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Voting closed 13

It's not a big deal to the homeless. They're just happy to have a dry place to hang out. You'll never hear them complain about cracks in the floor.

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Voting closed 5

It can only become stairs. There would never be an escalator out of order sign, only an escalator temporarily stairs. Sorry for the convenience.

RIP Mitch Hedberg

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Voting closed 26

Man I hope we get a story about Pringles sometime on UHub.

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TD Garden owner Delaware North and developer Boston Properties paid for the tunnel as part of their redevelopment of the Garden area. The companies declined to say what it cost.

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Voting closed 9

I've been commuting there for the last two weeks. That end of the tunnel is a hopeless mess. A hard 90 degree turn at both the top and bottom so you can't see what's ahead, inadequate stair widths, only one escalator, only one elevator. It's always a bottleneck. With the volume of traffic through that tunnel, it's only a matter of time until the systems fail and we get a bit of a mob scene.

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Voting closed 14

You no longer have to walk outside in the rain or snow for a mere 70 feet to access the entrance, which used to have two escalators - one always going up and one always going down, and a very wide stairway.

Only proving the adage - be careful what you wish for.

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Voting closed 4

And one more leading nowhere just for show.

If you build it, they will come. Widening a passageway to fight congestion is like loosening your belt to fight obesity.

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Voting closed 6

So the obvious thing is to use the wide-open front door area to the right and cross the street. Unless you're a masochist who likes to complain, of course.

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...everyone but you is an idiot, it seems?

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Who think they are the center of the universe, and people who use the less convenient option and complain about the convenience. The list does have room for additions though.

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Voting closed 3