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So the old guy is sitting there after a beating, bleeding from his head - and nobody came
By adamg on Wed, 05/07/2008 - 10:18am
Globe: Retraining, maybe discipline for 911 worker who didn't dispatch anybody to a Hyde Park beating immediately despite several calls from neighbors:
The call taker, who was not identified, knew the man was bleeding and needed help, but categorized the call as lower priority because the assailant was gone, Driscoll said.
Earlier:
Which Washington Street?
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Comments
I'm sorry, so, so sorry
But it made me think of this (YouTube)
Not Surprising
I'm only surprised that this hasn't happened more (or at least been publicized more often.) In spite of the fact that a group of BU students got the tar beaten out of them about 15 months ago in my neighborhood (hockey team captain hospitalized with severe facial injuries), and there was a murder a couple of blocks away just recently, the call takers at 911 are usually dismissive when I call about disturbances because I live in a notorious party neighborhood.
I've made calls about all kinds of late-night uproars, sometimes repeatedly over the course of three or four hours, and not only are the call takers often rather rude when I first make the call, they basically tell me when I call again at 2am, 3am, 4am that the call has been ranked as low priority and that I'm unlikely to get a response *at all* because the police are busy with "real crimes" elsewhere. It's incredibly frustrating to know that my access to police response is mediated by people who clearly don't care.
What Boston Police are doing to keep this from happening again
Several things, including getting all dispatchers into a new "values training" course, giving police supervisors the ability to listen in on 911 calls and seeing if there are practices at other 911 centers Boston could emulate.