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New Yorkification of the MBTA begins; can MTA and LIRR veterans help right the T?

The MBTA announced today that General Manager Phillip Eng has brought in a series of lieutenants from his days of running railroads in New York to try to turn the T into a fully functioning and safe transit system.

The hires come after a Globe reporter spent two days in June shadowing Eng:

Occasionally, a staff member enthusiastically agreed with Eng. “Lowest bidder is a loser for us,” a T employee said after Eng proposed “spending more now to save later.”

But often, he’s told that things are typically done a certain way at the T or in Massachusetts, a response to which he seems profoundly allergic.

Among the new hires: Dennis Varley, who comes to the T from the Long Island Railroad, where he served with Eng in a variety of engineering positions. He'll be taking the newly created job of chief of stations, so will be in charge of "station safety, security, and cleanliness" - most immediately, the T says, figuring out how to keep heavy objects from falling from station ceilings and ensuring that station standpipes meant to provide high-pressure water to firefighters in an emergency actually work.

Also joining the T: Sam Zhou, who helped oversee capital projects for the NY State Department of Transportation, and who will become the MBTA's new assistant general manager of engineering and capital, a job in which he will be responsible for such things as ensuring "the safe engineering and delivery of MBTA assets" - for example, major new construction projects.

Doug Connett's most recent experience was as a private consultant and vice president and assistant chief safety officer of operations and investigations at Washington's Metro system, but before that, he was vice president and chief officer of the New York MTA's Staten Island Railroad. He'll be filling a new job here as MBTA chief of infrastructure, overseeing 1,000 T workers in track, signals and communications, power, facilities, and logistics, with the goal of increasing productivity, revenue and ridership by improving service quality and reducing costs.

Connett also has MBTA experience: His consulting work was at K&J Safety and Security Consulting, which the T hired last year to help it deal with one of those emergency federal directives.

Rod Brooks, formerly senior vice president of operations at the LIRR, will become senior MBTA advisor for capital, operations and safety and will help make "purposeful capital, operations, and safety decisions" in general and will oversee the extension of commuter rail to Fall River and New Bedford in particular.

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Comments

I guess it's fitting, since MBTA alums are running MTA's NYC Transit (Rich Davey), and Washington's WMATA (Randy Clarke). I guess someone needs to figure out how to work SEPTA and NJT into the rotation.

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She ran RIPTA for awhile. OK, granted, no trains, but still, it has "TA" in the acronym.

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Or Metro North. It would be cool if the commuter rail could connect to Metro North.

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CT Rail's Shore Line East ends in New London. If only the Providence Line were electrified, you could hook it up with CT Rail and then Metro North.

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I'm a little surprised. :-)

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They would have to do so via Amtrak

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Providence was a large and important enough city (state capital and all that) to be more than just the endpoint of a commuter rail line going out of state.

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I do! I take the commuter rail from Wickford Junction two days a week. I am staying down here while homeless because hotels are a lot cheaper. Amtrack canceled a lot of slow trains because of track work.

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Shoreline East ends in New Haven, not New London.

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Per the schedule available at the link below, CT Rail's SLE runs 12 daily trains from New London to New Haven, and 11 in the other direction. MetroNorth is the railroad that only goes as far as New Haven.

https://shorelineeast.com/schedules/

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Not any more. It goes to New London, Mystic, etc

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I mean, ideally we would run electric trains on that line (wires are already there), preferably EMUs, but there is no operational issue with running the MBTA diesels all the way to New London, or the CT Rail EMUs all the way to Providence.

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So it's already covered by the article headline.

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how to work SEPTA and NJT into the rotation.

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If you don't mind reaching back a few decades, Shirley Delibero started out with hands-on work rebuilding streetcars at the Oak Square car barn and worked her way up in the industry - ran NJTransit and later ran Houston regional transit.

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now let's replace the entire Legislature

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You can move the deck chairs around on the Titanic as much as you want but its not gonna make any difference.

I'm willing to place a $100 bet that in 5 years, none of these people will be at the MBTA.

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In 5 years, will Phillip Eng's successor at the T still be in charge of the system?

I'm rooting for him, but then again, I've rooted for a lot of T General Managers over the years. If Davey ends up righting the MTA after being unable to do the same thing with the MBTA, it'll show how dysfunctional things are here.

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oh he won't be. I'll tack on an extra 50 just for him.

All it will take is us electing another GOP governor like this silly state does often, and byebye....

and

it'll show how dysfunctional things are here.

I believed every word out of Dr Scott's mouth when she said how dysfunctional the T is, almost 10 years later it still is. She was definitely right.

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And I will again remind people how “good” things were at the T during the Patrick administration. Remember the time they got rid of the snow removal trains. Come 2015 we all found out about that.

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I never liked Deval Patrick.

but fwiw I think those snow removal trains haven't worked since the Weld administration, and knowing how antiquated the mbta is, it might have not worked since Dukakis was Gov.

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to shut down the T during a blizzard, instead of going full speed ahead and destroying the trains like Charlie in 2015.

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Patrick waited until the waning days of his administration to order new vehicles and was the one to stipulate they be made in a city with no experience in this construction by a company with no experience in the US.

Baker takes the cake but Patrick gets an honorable mention.

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I went to elementary school with him.

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Don't remember him, but we weren't in the same grade. I'd say that we both dealt with a rather crappy Red Line back in the day- the line is just cursed.

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Despite its problems NYC has easily one of the best transit system transit systems on the continent. The only one that rivals it is Mexico City. Getting those with experience at a world class transit system in charge can only help the T.

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The Montreal Metro system is also among the best in North America, if not the best.

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Whatever that “certain way” is, stop using it.

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Getting a lot of new people sounds like a major step forward, instead of just the new director. One of them is a new "assistant director for external affairs." This sounds like someone tasked to improve the information flow to the general public and/or stakeholders. I would think that's an improvement.

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Dealing with the New York MTA could make anyone allergic to the "that's not how we do it here" attitude.

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I can hear the hysterical laughter now from those passengers…

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Got to let the dysfunction go. The T is dysfunctional because there remains too many folks who are comfortable with their respective departments being messes. Until these folks move on improvement is an uphill battle.

Perhaps bringing in folks who are not beholden to anyone, but who have actual power to move things along, can help either put function to the dysfunctional or just persuade them to retire.

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It was dysfunctional when my Dad drove the green line in the 70s.

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I'm glad Philip Eng is realizing that current situation of self-satisfied stasis ("keep things just like they are") cannot be sustained. That stasis has brought forth a lot of things to light (missed/botched repairs, slow zones) that has resulted in the situation we have now.

What the MBTA needs to do is clear out the monolithic deadwood that resides in management - the people collecting paychecks and/or installed as a political favor - and bring in people who know how to run a transit system. Eng is doing just that, and hopefully he can follow through.

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The MBTA system is Drago saying "I will break you" to the new hires.

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