who said you needed to ask someone.. you can find out just by swiping your card. Does it work? If Yes, no problem. Don't work? Looks like you're going to the Charlie Card store.
I haven't a problem with someone asking for advice. I just found your statement that asking a customer service rep to do her job was "tying them up" to be silly. And by the way, one can have no connection to customer service and work in customer service.
How about "tying them up when they could be helping someone else"? I don't expect a lot of customer service from on-site reps, so maybe I was being a bit flip about their helpfulness.
There is no way I want to find out my card doesn't work anymore than on a weekday morning, trying to get onto a crowded bus, or god forbid, the green line. Not every stop has someone who can fix it for you...
so you can always bring it to the CharlieCard store and exchange it for a new one with that value. If you've registered the card online, you can also call the T to report the card as lost or destroyed, and they'll send you a new one with the same value.
I just had that happen to a $20 bill , came out all clean and folded. Worked fine at the store too.But if it were a credit or Charlie card , I'd just petition for a new one , to avoid any distress , real or imagined.
You can dissolve your Charlie Card in acetone, take out the antenna, and put it in your iPhone (really), I'm going to go out on a limb and say that laundry detergent won't do much harm.
Comments
Some answers via Twitter
jesus christ
Posting to Twitter instead of just trying it at a turnstile? Really?
Gee, asking for advice
Gee, asking for advice instead of tying up a (possibly nonexistent) customer service rep at a station?
Gee, lemme guess: you work in customer service
You're right. Why on Earth should a customer tie up a customer service rep (particularly a non-existent one) with a question?
who said
who said you needed to ask someone.. you can find out just by swiping your card. Does it work? If Yes, no problem. Don't work? Looks like you're going to the Charlie Card store.
Nope, I have no connection to
Nope, I have no connection to customer service, but what's the harm in asking for advice? And MBTA customer service is iffy, at best.
Knowing what you are facing before you go to the station or jump on the bus prepares you for the hassles you might face.
I haven't a problem with
I haven't a problem with someone asking for advice. I just found your statement that asking a customer service rep to do her job was "tying them up" to be silly. And by the way, one can have no connection to customer service and work in customer service.
How about "tying them up when
How about "tying them up when they could be helping someone else"? I don't expect a lot of customer service from on-site reps, so maybe I was being a bit flip about their helpfulness.
That is not tying them up.
That is not tying them up.
T H A T I S T H E I R J O B
Plus, you said they are non-existent.
unpleasant surprise
There is no way I want to find out my card doesn't work anymore than on a weekday morning, trying to get onto a crowded bus, or god forbid, the green line. Not every stop has someone who can fix it for you...
Even if it no longer works, the T knows how much value it has
so you can always bring it to the CharlieCard store and exchange it for a new one with that value. If you've registered the card online, you can also call the T to report the card as lost or destroyed, and they'll send you a new one with the same value.
I found one in a dryer, all
I found one in a dryer, all bent and mangled. It worked fine...even still had $20 on it.
I just had that happen to a
I just had that happen to a $20 bill , came out all clean and folded. Worked fine at the store too.But if it were a credit or Charlie card , I'd just petition for a new one , to avoid any distress , real or imagined.
Considering that
You can dissolve your Charlie Card in acetone, take out the antenna, and put it in your iPhone (really), I'm going to go out on a limb and say that laundry detergent won't do much harm.