
Not yet desktop optimized; compare to mobile version to the right.

City Hall yesterday launched pilot.boston.gov, to show off its migration from the current city Web site to something new and sparkly.
A key change is what City Hall is calling "topics," basically, collections of city resources keyed around the way we live, not how City Hall departments are organized. For example, if you own a car, you might need to know about paying your excise tax, when to move your car for street sweeping, how long you can keep a cone in your space after a snow storm, how to use your phone to pay for a parking space on Boylston Street. All of these things are run by different city departments. Why should you be forced to figure out where to go on a Web site to get a car-related question answered? Topics make up the answer.
That's the cool thing. The not-so-cool thing, at least at this very, very early stage, is that while the site looks good on a smartphone, it really kind of sucks on a desktop or laptop computer, which some of us old fogies still use.
What looks decent on a phone screen looks like some bloated brochureware site on a laptop: Fonts are way too big and there's oh so, so much blank space, forcing you to scroll and scroll past giant header images and giant introductory text messages to get to the information and links you really need.
This is one of the perils of "responsive" Web design (where you try to have a single set of templates that can recognize the device the user is on and then resize things to fit), especially when you design for mobile devices first; hopefully us geezers with our big screens won't be left completely behind when the new site launches for good.
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Comments
At fist? Not so nimble.
By CityOfBoston
Fri, 01/08/2016 - 2:00pm
But we'll get there. The street cleaning example you raise is a good one.
That look-up should absolutely be on the Having a Car topic, but not something we could have ready in time for the pilot launch. We found more than 30 different systems and databases with which the current site integrates. Knitting each one into the site's new CMS and design to create as seamless an experience for residents as possible is our longterm goal.
Check back often and please keep the good ideas coming. You can email them to [email protected]
When I search for "excise" on
By anon
Fri, 01/08/2016 - 2:43pm
When I search for "excise" on the city's web site I see this prominent link to paying motor excise tax. If you see gobbledegook then something else is wrong.
For years the city touted its website as award winning, now all of a sudden the same website has a reputation for being hard to use? I don't think so. It sounds like the Marty administration threw the IT department under the bus to justify spending $880,000 on a makeover that should cost a lot less than $880,000.
What I see when I click your link
By mseskin
Fri, 01/08/2016 - 3:47pm
Could very well be described as gobbledegook. It's a very crowded, dense page with 5 different links, only one of which is relevant. The one relevant link that you consider "prominent" is actually the secondary result, not the primary.
Further, by boxing the "KeyMatch" results in a pale yellow box they resemble the "sponsored links" on multiple search sites, which subconsciously directed me to look at the fourth and fifth links first. It is WAY less usable than the new site.
But where are the listicles
By Brent Jeffries
Fri, 01/08/2016 - 2:30pm
But where are the listicles for Boston's Best Pizza and the photo gallery of Tom and Gisele sightings?
Oh wait, wrong Boston website.
Open Meetings Portal
By theszak
Fri, 01/08/2016 - 7:15pm
Open Meetings Portal
http://www.cambridgema.gov/citycalendar/2016/01/11...
What about Boston Boards/Commissions?... at
http://www.cityofboston.gov/boardsandcommissions/D...
Boston IT FTW
By Kaz
Tue, 01/12/2016 - 8:55pm
https://twitter.com/CityOfBoston/status/6870240694...
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