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Area bank's online service goes down; bombards some customers with hundreds of e-mails

By adamg on Sun, 04/17/2016 - 7:28pm

UPDATE: The bank reports online started coming back up for some users shortly after 9 p.m.; all customers should have access by tomorrow morning.

Rockland Trust reports its techs are working as hard as they can to get its Web site and online-banking service back online after it crashed last night. Without getting into the specifics of what went wrong, the bank adds:

This was not and is not a security issue. You're information and accounts are safe and secure.

Meanwhile, some customers are now reporting they are getting hundreds of e-mails with a security code they never requested:

Topics: 
Business
Free tagging: 
Rockland Trust


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Comments

By dmcboston on Sun, 04/17/2016 - 8:04pm.

" You're information and accounts are safe "

Just sayin...

By Saul on Sun, 04/17/2016 - 8:32pm.

"You're passwords r good"

By Sally on Sun, 04/17/2016 - 11:11pm.

is enough to convince me that it's being sent by a fake Nigerian prince or teenaged Romanian hacker. So come on, Rockland--get it together.

By adamg on Mon, 04/18/2016 - 8:44am.

It was probably one harried person called in for the emergency and responding to lots of angry people.

By jaypee on Mon, 04/18/2016 - 9:00am.

They can't remember the you're vs. your distinction they learned in third grade what chance are they going to have trying to remember how to fix their code?

By jmeltzer on Mon, 04/18/2016 - 11:45am.

Mixing up "=" and "==" ...

By GoSoxGo on Sun, 04/17/2016 - 11:12pm.

n/t

By Refugee on Mon, 04/18/2016 - 12:12am.

600 emails ...went over my 12GB data plan too because of this

600 emails uses how much data?

By Gary C on Mon, 04/18/2016 - 10:14am.

11.99 GB watching videos of kittens and .01 GB for those extra emails.

By jmeltzer on Mon, 04/18/2016 - 11:46am.

contain bank advertising videos. With kittens.