Worcester Line riders are in quite a state; seems their trains are always late

Hannah McGoldrick lays it on the line:

Going on day 9 of 15-minute plus delays on the Framingham/Worcester line. This is absolutely unacceptable.

Keolis acknowledges the issue:

We apologize for the inconvenience. We understand delays can greatly impact our passengers. Unfortunately, this line has been effected by mechanical issues and limited track usage. The appropriate managers are aware and will work to improve service.