UPDATE: The bank reports online started coming back up for some users shortly after 9 p.m.; all customers should have access by tomorrow morning.
Rockland Trust reports its techs are working as hard as they can to get its Web site and online-banking service back online after it crashed last night. Without getting into the specifics of what went wrong, the bank adds:
This was not and is not a security issue. You're information and accounts are safe and secure.
Meanwhile, some customers are now reporting they are getting hundreds of e-mails with a security code they never requested:
@RocklandTrust @LauriePetitpas I'm having the same issue, 600 emails and counting. Went over my 12GB data plan too because of this.
— Rosilyne (@mznevlkttn) April 17, 2016
Like the job UHub is doing? Consider a contribution. Thanks!
Ad:
Comments
Your...
By dmcboston
Sun, 04/17/2016 - 8:04pm
" You're information and accounts are safe "
Just sayin...
"You're passwords r good"
By Saul
Sun, 04/17/2016 - 8:32pm
"You're passwords r good"
A single typo or grammatical error in any official email
By Sally
Sun, 04/17/2016 - 11:11pm
is enough to convince me that it's being sent by a fake Nigerian prince or teenaged Romanian hacker. So come on, Rockland--get it together.
In fairness ...
By adamg
Mon, 04/18/2016 - 8:44am
It was probably one harried person called in for the emergency and responding to lots of angry people.
If
By jaypee
Mon, 04/18/2016 - 9:00am
They can't remember the you're vs. your distinction they learned in third grade what chance are they going to have trying to remember how to fix their code?
That code had better not be in C or C++.
By jmeltzer
Mon, 04/18/2016 - 11:45am
Mixing up "=" and "==" ...
"All Your Accounts Are Belong To Us"
By GoSoxGo
Sun, 04/17/2016 - 11:12pm
n/t
600 emails ...went over my
By Refugee
Mon, 04/18/2016 - 12:12am
600 emails uses how much data?
Well let's see....
By Gary C
Mon, 04/18/2016 - 10:14am
11.99 GB watching videos of kittens and .01 GB for those extra emails.
Or all the security code emails
By jmeltzer
Mon, 04/18/2016 - 11:46am
contain bank advertising videos. With kittens.
Add comment