CharlieCards have a five-year expiration date, as Ron Newman discovered. Since they were introduced in late 2006, that means lots of them are going to be expiring soon. Any value you have left on an expired card won't just go poof, however. MBTA spokesman Joe Pesaturo says:
T riders may have the value on their expiring cards transferred to a new one at the T's Customer Service windows at Downtown Crossing (in the underground corridor across from Macy's). We'll be launching a public information campaign very soon.
UPDATE: Pesaturo adds: "Customers with stored value only on their CharlieCards need not worry. Their CharlieCards will be good for another two years past this fall's expiration date."
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Comments
Mind asking Joe what the point is?
By Kaz
Mon, 09/19/2011 - 10:03am
I'm curious if this is a technicality of the system or some stupid built-in age/life of the technology built into the spec (the way some IT departments won't let you have a company computer that's older than X years old). What's the point of expiring the RFID chips? Why is the MBTA incurring the cost of replacing everyone's CharlieCard every 5 years (when most people's are perfectly preserved and probably glued to the leather of their wallet by now from not being pulled out)?
Mine Gave Up Early
By anon
Mon, 09/19/2011 - 10:09am
My first Charlie card stopped working (mid-month, mind you, so I had to buy a few weekly passes, too) last year. One of the sides had become sort of bent and frayed, so maybe the chip or whatever was damaged.
Have you guys really never had to replace yours?
One more reason
By Brain
Mon, 09/19/2011 - 10:20am
To walk to work.
lifetime of the card
By Brett
Mon, 09/19/2011 - 11:40am
http://www.gemalto.com/products/hybrid_card_body/d...
-Ten year retention
-100,000 read-write cycles on the memory chip
-"250 bending cycles on each side, 500 torsion cycles on
each side as specified in ISO10373 without loosing
functionality and aesthetic aspects."
The ten year figure only applies to retention of data on the chip, not the whole card functioning. The MBTA is not the first implementation of MiFare cards, so there's probably data on how long they remain functional. I'm sure there's also a curve for time vs. failure rate, and the MBTA made a decision on where in the curve they felt they wanted to yank cards out of the system. Who knows how they fail - probably they start to need multiple tries to tap, and cause problems beyond lengthening the time it takes for people to board and pay on the bus.
It would have been nice if they had modified the card's in-system age by a function of, say, RAND(0-1)x 3 months, to smooth out the surge in deactivated cards. And of course they should have publicized why the cards would stop working. And of course it would have been nice if you got a "CARD WILL EXPIRE IN 60 DAYS" notice at turnstiles.
Wouldn't it be nice if all kiosks were capable of transferring your old card to a new one? Five years seems like plenty of time to implement the software to make that happen. Then again, five years also seems like plenty of time to give handheld readers to conductors on the commuter rail, eh?
More answers from the T
By adamg
Mon, 09/19/2011 - 2:28pm
Most of the expiring CharlieCards are issued through the MBTA's Senior and People with Disabilities Pass program and the Corporate Pass program. For holders of these CharlieCards, the transition to a new Card will occur automatically (the customer will not have to visit the Downtown Crossing Customer Service windows).
Over the last 12 months or so, holders of passes for Seniors and People with Disabilities have been coming in to have their passes replaced. Holders of passes issued through the Corporate Pass program are receiving new passes through their employers.
Why do they expire? At the time of the 2006 procurement process, a 5-year useable life was the industry standard for such cards.
What happens to a monthly pass if the card expires in the middle of the month? While there could be some exceptions, most of the cards that expire at dates in the middle of months are Senior or TAP passes, and have the expiration printed on them. Any exceptions would be given a new pass or refund.
Why Downtown Crossing and not the machines at stations? The functionality is not available at standard fare vending machines. The value can only be transferred at the Pass Sales office.
Joe Pesaturo is misinformed or not telling the truth
By Ron Newman
Mon, 09/19/2011 - 3:23pm
Any card that people received during the first month of the CharlieCard program (December 2006) will be expiring this year.
Of the eleven cards I have, five of them expire this year. Three of them on 10/31/11, one on 11/18/11 (yes, the middle of a month), and one on 12/31/11. Yet another one expires on 1/31/12.
The card that expires on 11/18/11 has the First Night and Shaw's Supermarkets logos on the back. These were WIDELY distributed during December 2006. Everyone who bought a First Night 2007 button at a Shaw's store received one.
None of my cards are senior, disabled, blind, or corporate pass program cards.
Tell him to try again with a better answer.
(Also, what does "the transition to a new Card will occur automatically" mean? And since I am holding in my hand right now a card with an 11/18/11 expiration date, what will happen to it if I put a November pass on it next month?)
Expiration only affects certain cards
By adamg
Mon, 09/19/2011 - 3:40pm
Just added this to the post, but just in case, here's the latest word:
That's good to hear, but ...
By Ron Newman
Mon, 09/19/2011 - 3:54pm
... still doesn't answer what happens to people who try to add a November monthly pass to their cards that expire on 11/18/11 (or, for that matter, 10/31/11). Can they do so at machines? Can they do so online? What if they have set up automatic recurring monthly pass purchases online? Will the cards work for all of November?
I think you need to bother Joe one more time.
So this secret expiration
By anon
Mon, 09/19/2011 - 5:44pm
So this secret expiration date is not actually an expiration date at all?
Another bald-faced lie from
By anon
Fri, 12/30/2011 - 2:08pm
Another bald-faced lie from Petasaurus. My cards have expired. At several different turnstiles at more than one station, they are refused, and a "expired" message is displayed. Charlie machines also refuse to acknowledge them, except to call them expired. These four different cards have never held anything but stored value. MBTA Customer "service" droids at multiple stations confirm that the cards have expired, and they say that the only way to retrieve my stored value is to visit the sales location at Downtown Crossing on a weekday (requiring time off from work), or at Harvard Square if anyone can figure out when they're open.
Once again, Charlie is a major cluster-fork, and T management responds with lies.
"Functionality is not available at fare vending machines"
By Ron Newman
Mon, 09/19/2011 - 3:29pm
This means "nobody bothered to write the software to do this". There is no hardware reason preventing it.
no shit, Sherlock Pestaturo
By Brett
Mon, 09/19/2011 - 4:18pm
Why Downtown Crossing and not the machines at stations? The functionality is not available at standard fare vending machines. The value can only be transferred at the Pass Sales office.
No kiddin', we know that. The question is: why hasn't the T, in the 5 years since, developed the software to MAKE THE FUNCTIONALITY AVAILABLE so that those of us with lives don't have to blow a 2-3 hours of our lives dealing with this bullshit if we don't live near or on a subway line?
For god sakes, it's been five years and you still have to go downtown to transfer/combine values on multiple cards or charlietickets. Why can't they at the very least open up service stations at the end of each line?
And when the hell are we going to get charliecard access for the ferries and commuter rail, something promised years ago? Maybe it might cut down on the fraud we heard about recently that cost the T millions and they were unaware of for years until someone finally noticed the passes were Funny?
Why won't I be able to
By WHSHawk
Mon, 09/19/2011 - 10:25am
Why won't I be able to transfer the value online?
Ah, gotta love the MBTA
By Lecil
Mon, 09/19/2011 - 10:28am
This sounds like a clusterfrack just waiting to happen! I can promise that I will probably be less than polite if my Card and the monthly pass on it suddently stop working and I'm told to make a special trip, out of my way, to get it cleared up. Though, admittedly, not nearly as impolite as I'd be if I'm also told to cough up an extra fare to get there...
Out of your way?
By anon
Mon, 09/19/2011 - 11:13am
Doesn't everybody commute downtown from the suburbs and back again?
Sheesh.
[/snark]
I'm pretty sure this is a
By Where's the E-line
Mon, 09/19/2011 - 10:32am
I'm pretty sure this is a flaw/technicality of these RFID cards. I believe Chicago's CTA has the same issue.
Could it be related to the power source? Maybe they only last, say 6 years, so they want to force you to get a new one before that.
Most likely
By davem
Mon, 09/19/2011 - 10:52am
This seems most likely. As much as it sucks to shlep to DTX to get your info swapped, it would suck more to have it stop working after you load $20 onto it.
The thing I don't get is why they can only do this at DTX. I had a metrocard expire on me my most recent visit to NYC and they were able to swap my money onto a new card right at the station in one of those booths. Took all of two minutes. Do our little huts have nothing in them besides an air conditioner? What a waste if that's the case...
MBTA does not trust its employees
By Lost__at__Sea
Mon, 09/19/2011 - 11:22am
The MBTA does not trust its employees to do these things and not create fake passes or steal money. I once tried to transfer a monthly pass that got printed on a CharlieTicket on to my CharlieCard at the DTX service center and was told that they could not do it, even though the pass had just been created a few minutes beforehand. While the MBTA won't go on record about it, the control of money, passes, and keys to the fare machines is much higher than with the old token system. With the old token system, the MBTA was getting robbed blind by some employees on such a regular basis that no one really knew how bad the problem was.
I transferred a pass to a CharlieCard at DTX
By Ron Newman
Mon, 09/19/2011 - 1:20pm
Only had to do it once, but they told me they could do it as long as (a) it was the same day I purchased the ticket, and (b) I could present the debit or credit card that I had used to buy the ticket
now they're getting robbed blind by people running gates
By Brett
Mon, 09/19/2011 - 4:20pm
...and T employees who "don't want no trouble" and thus refuse to confront the idiots who use any of a dozen tricks to get through the gates without paying
they do
By Brett
Mon, 09/19/2011 - 11:44am
The little huts occasionally have a garishly-accessorized woman wider than she is taller, killing time reading books until her pension is fully vested and she can spend the rest of her days kicking back in Florida, costing us hundreds of thousands of dollars in medical care from heart disease until she has a massive stroke at the local Sonic.
do CharlieCards have a power source?
By Ron Newman
Mon, 09/19/2011 - 11:11am
I though they were 'passive RFID', powered by the machine or gate or farebox that you tap it to.
This is correct; all the
By Nathan Williams
Mon, 09/19/2011 - 12:14pm
This is correct; all the power the chips use is derived from the RF signal from the reader. But as mentioned upthread, there are other things that can fail - eventual mechanical failure of the antenna due to bending, or failure of the flash storage due to write cycles.
no powersource
By anon
Mon, 09/19/2011 - 11:45am
They're RFID. The card has no power.
Rfid chips dont have a power
By anon
Mon, 09/19/2011 - 4:42pm
Rfid chips dont have a power source inside. The chip is powered by the radio waves that the reader puts out. This is why they can chip your pets and such and not worry.
OMG, Fluffy!
By Kaz
Tue, 09/20/2011 - 2:09am
Thanks for reminding me! My pet almost expired!
Queries on Charlie Cards
By Michael Kerpan
Mon, 09/19/2011 - 10:58am
Is there any way to determine just how old one's card is?
Where can one get certifiably new cards these days?
How to find your CharlieCard's expiration date
By Ron Newman
Mon, 09/19/2011 - 11:12am
Tap it to a Charlie fare vending machine, and touch "Card/Ticket Info".
It's pretty obscure ... and not at all convenient if you are a bus-only T rider who never goes near such a machine.
Thanks
By Michael Kerpan
Mon, 09/19/2011 - 11:34am
I'll have to try this.
Ron -- I checked out your method
By Michael Kerpan
Tue, 09/20/2011 - 12:07pm
But the info provided was extremely unclear. It didn't really say how long the card would last, only that _if not used_ it would expire in Feb 2012. No hint as to the lifetime of the monthly pass portion, just confirmation of the fact that my current pass runs out at the end of this month.
The only thing that's unclear
By anon
Tue, 09/20/2011 - 3:23pm
The only thing that's unclear is the wording on the ticket machine screen. It says something like "Card must be used by 10/31/11 to stay active."
I used my card today, and the date wasn't extended. How close to 10/31 does it have to be until that date would change? It might actually mean that cards expire on that date (or two years afterwards, according to the T).
If the "expiration date" of the RFID on the oldest cards
By roadman
Mon, 09/19/2011 - 11:32am
is still a couple of years away, then it seems to me that there's still enough time for the T put a flag into the software so people can't add value to the card after a certain date, and informing them they need a new card.
This would be far more logical than the current plan of requiring people to take the time to go to DTX to transfer value from their current card to a new one.
Try six weeks away
By Ron Newman
Mon, 09/19/2011 - 12:29pm
If you click over to my b0st0n LiveJournal post (which Adam also linked to), you'll see that some of my Charlie Cards, including the one I regularly use, expire on October 31, 2011.
Others have varying expiration dates all the way up to April 14, 2021. Since that's almost ten years away, I don't see why some of the cards need to expire after just five years.
why do you have more than one charliecard?
By Brett
Mon, 09/19/2011 - 12:35pm
Is this so The Man can't track you, or something?
I understand having one with a monthly pass loaded and a guest pass for when an out-of-town friend wants to visit, but...
Multiple Cards
By SwirlyGrrl
Mon, 09/19/2011 - 1:25pm
If you are a bus user, you sometimes need to keep a "full" one in reserve, since reloading on the bus is difficult, or impossible if the reload function fails.
We have six of them for four people. That way, the kids swap an empty one for a full card when their card runs low and I can refill it downtown.
We used to have a couple more around, but the boys have turned into Charlie Card Evangelists: they will give their friends an empty card and teach them how to fill it up with their own money.
FAIL
By Brett
Mon, 09/19/2011 - 4:55pm
You seriously go downtown to load value onto cards? You know you can do that at any station, or online, right?
https://charliecard.mbta.com/CharlieCardWebProgram...
Also, HEY LOOK, a way to manage multiple cards in your family and see what the balances are!
https://charliecard.mbta.com/CharlieCardWebProgram...
Are you still standing up, because THERE'S MORE, FOLKS! There's this technology called a MONTHLY PASS. Instead of paying $1.25 a trip (or, say, $2.50 a day if you're taking a round trip and miss the transfer window), you can use something called a MONTHLY PASS. This exciting item requires only about 16 round trips before you come out ahead (assuming your employer does not discount it.)
Bus pass for daily commuters: half off your monthly commuting expenses. Giving everyone on the bus (and down the rest of the entire line) 30 seconds of their life back: PRICELESS.
FLAIL
By SwirlyGrrl
Mon, 09/19/2011 - 8:40pm
I work downtown, stupid. I have a T pass. I reload the Charlie Family as I walk through a station.
Pretty simple, even for a fool like you.
Much simpler and faster than dealing with the T website that never seems to work - except to charge your credit card sixteen times in order to complete a single transaction (yes, folks - it took sixteen charges and fifteen uncharges for a single reload - a real time saver!!!). If you would rather spend the half hour reloading four passes - or trying to do so - when you can do it in two minutes in a station you are walking through any way, well, go ahead. I don't have time to waste time on a computer just so I can say how hip and savvy I am for wasting time.
BTW, Monthly passes cost $60, jerkwad. The most my kids go through in a month is $20-$25.
You can't use the passes for multiple persons at a time, either, dickweed.
The cards are registerd. Why don't I reload them through the website? Well GET THIS BABYWIPE: you CANNOT get the reload for the goddamn things ON A BUS. That means PAYING EXTRA if your card is empty since you don't get the transfer on them at the station that many people HAVE to take a bus to get to so that they can reload.
Now that you have your SPECIAL reality CLUE from the REAL WORLD, go ask mommy for dinner delivery to the basement.
what?
By anon
Mon, 09/19/2011 - 11:50pm
"you CANNOT get the reload for the goddamn things ON A BUS"
What? Charliecards are charliecards. You can add value to them online and then use them on the bus just fine.
Also, monthly bus passes are $30, not $60. $60 is for the linkpass. Both of those are undiscounted - a couple of employers make them available to employers for half off.
Also: why is it that nobody else has problems getting billed "sixteen times"? Maybe because you kept clicking 'submit' or reloading the page, hmm?
Nope, I had similar problems
By KellyJMF
Tue, 09/20/2011 - 10:33am
Nope, I had similar problems with the website. I had 3 Charlie Cards registered (mine, hubby's, and a spare). When I tried to auto-load a pass on one, it charged me 3 times. They couldn't refund my money to the credit card I used so they refunded it to my charlie card as cash value. Then, the fact that I had cash value and a monthly pass on the same card meant when I tried to buy the next month's pass, it would charge me but fail to load the pass. I had to go to some special office at Park Place to get it all separated out. Although I was one of the first to try auto-loading, I have completely given up on the web and just use the machines at Forest Hills and Back Bay.
What she means by can't reload on the bus is for buying on the web. You buy on the web and then tap your card at a machine or subway gate and it updates. But the bus fare machines aren't connected that way and can't download the update. You have to pay the bus fare and then tap in at the subway.
Please read more slowly before leaping to conclusions, Captain McJudgyPants.
Monthly pass prices
By Ron Newman
Tue, 09/20/2011 - 9:15am
Nobody here seems to be getting it right. The monthly LinkPass is $59. A local-bus-only pass is $40.
You know, there's more
By RhoninFire
Tue, 09/20/2011 - 12:34am
You know, there's more diplomatic ways to mention other options...
Really?
By SwirlyGrrl
Tue, 09/20/2011 - 9:37am
Not when Bratt is in the house.
If he were my teen, I'd smack him, take his phone, and his charlie card away until he demonstrated sufficient maturity for less restricted mobility.
I should mention in my
By RhoninFire
Tue, 09/20/2011 - 12:42am
I should mention in my experience, if the card is empty the machine is broken, many times the trolley/bus driver just let the person go on in. Granted, this doesn't mean one should try and take advantage of the driver's generosity, but it also means that is having a system keep two cards in reserve when a card goes low necessary? One could just keep one card and if the bus's machine doesn't work, well it's not like one have to walk home. It just seems like a hassle to keeping track how much money is in identical looking cards and switching them around at home.
You aren't a teen boy
By SwirlyGrrl
Tue, 09/20/2011 - 9:32am
Teens get put off the bus if they don't have the fare in cash and the machine doesn't work. Trust me.
And it isn't much hassle - kids put an empty in one place, pick up a full as they go out the door. I scoop up the empties and fill them.
Why I have more than one CharlieCard
By Ron Newman
Mon, 09/19/2011 - 2:11pm
I pick them up if people leave them behind on trains, platforms, and occasionally buses. I did this a lot more in the early days of Charlie, when people didn't understand they were supposed to hold onto the cards after using them.
Occasionally the abandoned cards have significant value, but usually not (often $1 or less). At one point I had about 30 of them, many of which I eventually redistributed back to other customers by leaving them on top of Charlie vending machines.
I keep a few around in case I have friends or family visiting.
A couple of them have commemorative souvenir value, at least for me: one with First Night and Shaw's Supermarket logos on the back (included with First Night 2007 buttons bought at Shaw's), and another that says it is in honor of the Dedication of the Kitty and Michael Dukakis Center for Urban and Regional Policy at Northeastern University, November 15, 2008. It has a photo of the two Dukakises on the back. I don't remember actually going to this event, so it must have been another lost card that I just picked up.
Why we have multiple cards in our household
By adamg
Mon, 09/19/2011 - 2:27pm
Because we keep losing them after returning from wherever it is we went.
here's a protip for you people
By Brett
Mon, 09/19/2011 - 4:56pm
Stick them (and LEAVE THEM) in your wallet. Put it in a compartment closest to the outside surface of the wallet. Presto, no more lost cards, and they still read juuuust fine.
You accidentally take an extra Smugital or two today?
By adamg
Mon, 09/19/2011 - 5:04pm
Man, I can just see you there, wiping the dust off your hands as you walk away from the tangled heap of defeated UHub commenters you've just verbally beaten upside the head and how!
Some of us have kids who, believe it or not, don't have wallets and who often walk around in outfits without pockets (let me introduce you to this exotic creature known as a tween girl). Some of us have wives who like emptying their purses of stuff they don't use a lot.
But...
By dirtywater77
Mon, 09/19/2011 - 6:55pm
I'll bet they rarely forget to take their cellphones.
Legal Notice: this may void your CharlieCard warranty :-)
This doesn't work
By cybah
Mon, 09/19/2011 - 6:27pm
This doesn't work for me. I already have a Proximity card in my wallet to gain access to a building. If you have TWO of these cards near each other, they won't work. It doesn't matter if I store it on opposite ends of my wallet, it still doesn't work. My Door card is just too powerful (verses the wimpy Charlie Card's signal)
I'm surprised someone hasn't enterprise'd on transit card holders that are EVERYWHERE in SF. It looks like a small bill fold wallett, but only holds cards. Its thick and has a hole to be put on a keyring. This would be a killer for a vendor in downtown crossing.
Multiple RFID cards - my experience is different
By Ron Newman
Mon, 09/19/2011 - 11:16pm
My wallet has a CharlieCard and an MIT Alumni ID card (which opens many locked doors there). Both use RFID and both are in my wallet, but they don't seem to interfere with each other.
Just like TV remotes
By Eighthman
Tue, 09/20/2011 - 7:06am
Any interference is all in the frequency, Kenneth.
Interference
By SwirlyGrrl
Tue, 09/20/2011 - 9:33am
My work RFID card also interferes with my Charlie Card. My car key does too.
Your frequency may vary ...
MIke & Kitty Card
By TC
Mon, 09/19/2011 - 5:12pm
The cards were given as a party favor to everyone who attended the event .
Multiple Cards
By cybah
Mon, 09/19/2011 - 1:32pm
I have a couple of them. I have the main one I use. And two or three I use as Visitor passes when friends and family come visit. (Yes I have multiple people at a time that come visit a few times a year).
AND I have an extra card I keep in my man-bag just in case I drop my main card (Its happened before and you still need a way to GET to DTX to have them migrate a monthly to a new card)
So not only isn't my solution practical
By roadman
Mon, 09/19/2011 - 12:37pm
for all cards, but it also sounds like the T probably should have started informing their riders of this issue a couple of months ago.
Wondering why we can't
By anon²
Mon, 09/19/2011 - 12:02pm
Do this at kiosk's, or better yet online?
Wern't they supposed to have a registration system in place by now too?
Registration system already exists
By Ron Newman
Mon, 09/19/2011 - 1:18pm
and has for a while: https://charliecard.mbta.com/
myCharlie
By anon
Mon, 09/19/2011 - 1:23pm
Just because you don't use it doesn't mean it doesn't exist:
https://charliecard.mbta.com/CharlieCardWebProgram...
Zeroing out, hopefully.
By Eighthman
Mon, 09/19/2011 - 2:01pm
I guess this afternoon I'll check the expiration dates of my three cards, and write the dates on them. If any are getting close to expiring, hopefully I'll be able to run them down to zero, and then get new ones.
Sure would be nice if the online registration said what the expiration dates are.
Why can't online registration show me the current balance?
By Ron Newman
Mon, 09/19/2011 - 2:02pm
This I've never understood.
I see my balance. Go to this
By Saul
Mon, 09/19/2011 - 2:17pm
I see my balance.
Go to this page -- https://charliecard.mbta.com/CharlieCardWebProgram... -- and after logging in, choose "Add single purchase of stored value". Click on the card serial number and then click the "Show Card Details" button underneath.
I see --
ACTUAL CARD DETAILS
Last Known Stored Value : $13.75
Last Known Transaction: Lynn Garage
Last Updated Timestamp: September09, 2011 06:30:12 PM
(Yes, it could be more intuitive. And no, it doesn't show the expiration date.)
I don't see my balance
By Ron Newman
Mon, 09/19/2011 - 3:05pm
My CharlieCard has $6.80 of stored value, and has not yet expired. The web site says it has $0.00 .
Have you ever added stored
By Saul
Mon, 09/19/2011 - 3:07pm
Have you ever added stored value on the web site? I did once, so if you haven't, perhaps that's something to do with it?
No, I've always added stored value at the machines
By Ron Newman
Mon, 09/19/2011 - 3:14pm
and never online.
Is it showing you the actual current stored value, or just whatever the card had when you last added value to it? (I didn't even know there were Charlie machines in Lynn.)
I last used the card the day
By Saul
Mon, 09/19/2011 - 4:05pm
I last used the card the day before that date on the 52 bus. I guess that bus lives in Lynn and the transaction reflects when the bus's farebox data was dumped into the central system.
I'm not sure if that's the current balance.
This is a *guess*
By Lecil
Mon, 09/19/2011 - 4:09pm
Did you just register the card on the website? Maybe you have to tap it to update the computer, and then the balance will appear?
I know the first time I tap my card in the new month it is clearly updating everything to show the new month's pass. The card and the system have to talk to each other.
Again, just a guess here.
My CharlieCard has been registered ever since it was possible to
By Ron Newman
Mon, 09/19/2011 - 4:32pm
As soon as the T made registration available, I registered that card. I don't know how long ago that was, but it's been many months. I've used and reloaded the card (at machines, not online) numerous times since I registered it.
Ron, I have the same
By J
Mon, 09/19/2011 - 6:23pm
Ron, I have the same situation.
Actual Card Details
Last Known Stored Value : $0.00
Last Known Transaction: ---
Last Updated Timestamp: ---
Last Purchased Ticket: ---
Last Purchased Location: ---
Last Purchased Timestamp: ---
I signed up whenever the website went live and have sued the card many times.
Only DTX?
By markk
Mon, 09/19/2011 - 3:18pm
Got the part about it must be a pass sales office. But the MyCharlie page says "... You can also update it at T sales offices at Back Bay, Downtown Crossing, Harvard, North Station and South Station. " so presumably those will be able to transfer value too. Right?
Of course that doesn't help the bus-only users, etc.
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