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Citizen complaint of the day: The giant early morning booms of Neponset Avenue

A sleepless citizen complains:

Our neighborhood is being woken up from crashing sounds. Huge booms. We thought it was construction materials bring dropped off. One neighbor thinks it is the sound of dumpsters being emptied. It's messing with our sleep on a regular basis. Today was 5:40 am some days are as early as 4:15. Minot Street residents must be dealing with this, too. Please, this can't continue.

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Comments

Welcome to life.

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You're such a jerk. You're always wishing a pile of suck on other people, and rejoicing when they get it. What's wrong with you?

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Day in, day out. Just trying to fill that big empty hole in his soul by bringing everyone else down to his sad, miserable level.

I think he's funny, though a psychologist would probably disagree.

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I dont think saying, effectively, "deal with it" qualifies as wishing anything on a person, nor rejoicing. I am a jerk yep.

But i suspect that what truly irks you is the general disdain that i show towards you specifically, not for my apathy towards a complaint that is, in essence, "i heard a noise in the city"

As for whats wrong with me, if eyerolling at somebody that cant handle the noises of a city is wrong, i dont want to be right.

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Loud noises at 4:15AM on a regular basis isn't some normal thing. If it was no one would get any sleep therefore no one would live here. We have laws against construction at that hour for a reason.

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Agreed. If somebody breaks the law call the police. But a city is noisy. Oh well hehehehehehe

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"Loud noises at 4:15AM on a regular basis isn't some normal thing." Unless you live near Landmark Center, where the Army Corps have been "fixing" the Muddy River for the last three years or so. As soon as the buskers and the Berklee losers slow down, you get the Army Corps. It's like wildlife, like the dawn chorus, except it starts a few hours earlier. Apparently, they can't work earlier, because the cops need first to finish their shifts guarding JW Henry's private business. I suspect one could call their colonel or general, if one feels the need to be mocked.

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Or did you mean don't deal with it?

Noise can be painful and harmful, that's why there are laws that set standards for what is reasonable.

The Boston Municipal Code (chapter 16, section 26) sets the general standard for noise that is unreasonable or excessive: louder than 50 decibels between the hours of 11:00 PM and 7:00 AM, or louder than 70 decibels at all other hours. The code includes specific provisions regarding car alarms, construction hours, and loud speakers and other amplification devices.
City Ordinance Chapter 16, Section 26

http://www.cityofboston.gov/environment/airpollution/noise.asp

To file complaints:

Air Pollution Control Commission: 617-635-3850
Email: APCC@boston.gov

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Construction in the city, of which waste disposal is part of the construction process, is generally limited to 7AM to 6PM.

The only problem is that the complaint is going to Citizen's Connect. Call Frank Baker's office and yell there. If that doesn't work pass word through the neighborhood to hold off spending at Dorset Hall until the early morning carting stops. That will have an effect.

You can also hammer the developer - Paul Adamson - 617-592-5223 (That comes from the BRA planning docs.)

I hope this is a better answer than "Suck It Up".

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I found Mr. Adamson responsive to similar problem with a site near us. Call him and call your city councilor. Tell them both it's unacceptable.
If it happens again call the police. They will come down and tell the contractor to stop.
Don't put up with it.

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Good Luck getting that fixed - I have the same issue in the city. At times, private trash removal companies empty dumpsters anywhere from 2:45 am to 5 am. I called the city and was told that private trash collection pickup hours aren't regulated, and there was nothing they could do. If you find out differently, please let me know!

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"1.4.5 .TIMES RESTRICTED.
No dumpster shall be transported, emptied or serviced between the hours of 11:00 P.M. and 7:00
A.M. On any day, nor shall any mechanical, hydraulic or electrical loader, compactor, packer or
conveyor be utilized during such hours, all unless the Commissioner of Public Works in his sole
discretion, for good cause shown, shall permit. "

https://www.cityofboston.gov/images_documents/DumpsterRegulations_tcm3-2...

It would be nice if you didn't have to get your city councillor involved for everyday things like this, but what else can you do when city employees don't know their own laws?

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Do people have a remedy other than complaining to City Hall? Can you sue your neighbor's trash hauler in small claims court for lost sleep? Or does the law not work that way?

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Whether it's worth it is up to you

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lots of cops live in that area. I wouldn't be surprised if this stops quickly.

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The alleyway behind my building is visited 2-3 times in the after midnight hours by different trucks emptying various dumpsters. Complaints to the city have been useless. Fans or other white noise generators can help.

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And the best place to get fans and white noise-generators is Fenway!

I'll see myself out.

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Might help too :)

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When I first moved in I would regularly get woken two or three hours early and not be able to get back to sleep. So I got a white noise generator. Problem solved.

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We have reached out to the owner about this. He is working with the dumpster company to make sure they are being picked up between the allowed hours. -- Office of City Councilor Frank Baker

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Nice to hear.

When we had a noise issue with a courier service (not in the city) keeping us awake all night, calling the cops only made things worse. The police said they'd look into it, but the noise continued even while the cops paid the business a visit at 3AM, and got worse afterward. I had to assume they only stopped in to pick up the graft.

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Dave I'm not sure where you were but I strongly disagree with that comment. The guy in the rubbish truck was not paying off the beat cops so that he could empty the dumpsters early. Please. The high levels of the waste business is notorious for corruption but those days have come and long gone. The dumpsters should have a sticker on them with the phone number of the waste contractor. Perhaps call the manager and ask for a later pickup. Officers over at C-11 are also terrific, maybe contact the Captain and explain. Or as Mayor Menino once said during a heatwave, "if you have a fan, use it." Might block the sound.

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I have been trying to get this issue resolved for at least 5 weeks. I posted this actual complaint on 3-1-1. I was just doing a search on dumpsters getting emptied in Boston to see if the times were regulated and came across this thread! So funny and random. THANK you for your thoughts and suggestions (well, except for the guy who said to get a life!). I have lived in Dorchester for most of my life and am used to city noises. I do use a fan AND a sound machine. These BOOMS wake me up even with the fan, sound machine (and an extra blanket hung up on the window closest to Dorset Hall in hopes of muffling the sounds). I moved into the Neponset area before Dorset Hall was an idea and while I see the many benefits of the place . . . my day-to-day life has been negatively impacted more than I would like. Although annoying, I can deal with the traffic, lack of parking (sometimes our driveway is blocked), increased noise from drunken patrons, a drunk guy peeing on our lawn, the constant smell of steak tips in my home, the sounds of construction, the apartment complex that is practically in my backyard . . . . BUT I cannot put up with being woken up a few times a week 1-3 hours before my alarm goes off. In addition to using 3-1-1, I emailed a few people at city hall (would never call 9-1-1 for something like this), but have not gotten an answer. Universal Hub has provided me with the most hope. Here's hoping Frank Baker's office has been able to remedy this! If not, I will reach out to Paul Adamson. THANK YOU!!

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