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Boston in 2023: Complaints to 311
By adamg on Sun, 12/31/2023 - 2:22pm
From a 311 complaint about the rusty underside of the Grand Junction train bridge over the Charles.
Boston 311 handles thousands of reports a year on important if prosaic issues: Potholes, malfunctioning street lights, trash, rodents and needles and the like. But every week, there are some complaint that are way out of the ordinary. Take, for example, the person Jeffries Point residents have taken to calling the Gatekeeper: Somebody who keeps locking the entrance to the Harborwalk in that East Boston neighborhood. He would lock the gate, somebody would file a 311 complaint, he'd return with a new lock, somebody would file a new complaint and this time the Powers that Be would file down the slots he'd use to lock the gate. But did that stop him? Read on ...
 Citizen complaint of the day: Victorian-era coal chute causing problems on Kenmore Square sidewalk4/20/23 |
 Citizen complaint of the day: Trestle trusses a rusting menace under the BU Bridge5/6/23 |
 Citizen complaint of the day: Crosswalks aren't for truck parking6/27/23 |
 Citizen complaint of the day: Blinding light of Old Colony Avenue7/22/23 |
 Citizen complaint of the day: Life on some West Roxbury side streets can be slow, but not that slow7/25/23 |
 Citizen complaint of the day: Operating system segmentation fault on East Boston street8/7/23 |
 Citizen complaint of the day: Lunatic drivers on Hyde Park Avenue in Roslindale8/13/23 |
 Citizen complaint of the day: It's no raccoon, but weasel in Franklin Park might be rabid, too8/19/23 |
 Citizen complaint of the day: Hellmouth opening off UMass Boston?8/26/23 |
 Citizen complaint of the day: Why does John Kerry get historic gas lamps while Dorchester gets ugly concrete poles that drive down property values?9/6/23 |
 Citizen complaint of the day: Stub is a menace, dog and acorn for reference9/8/23 |
 Citizen complaint of the day: Lake forming in East Boston9/9/23 |
 Citizen complaint of the day: East Boston grumpy gus locking gate to Jeffries Point walkway9/11/23 |
 Citizen complaint of the day: Drive-by mattressing in West Roxbury9/17/23 |
 Citizen complaint of the day: Barry the Barrier wishes to have a word9/24/23 |
 Citizen complaint of the day: Old payphones never die, they just rust away10/2/23 |
 Citizen complaint of the day: Deadly game of chicken in Dorchester yard10/20/23 |
 Citizen complaint of the day: Insurrectionist trash needs to be removed10/24/23 |
 Citizen complaint of the day: Some joker's sticking fake parking tickets on car windshields; you know they're fake because they make BTD sound warm and cuddly11/5/23 |
 Citizen complaint of the day: The Jeffries Point Gatelocker is back11/7/23 |
 Citizen complaint of the day: The mad gatelocker of Jeffries Point returns, this time with a steel cable11/9/23 |
 Citizen complaint of the day: That stupid copter has doubled back to Roslindale, get it outaaa heah!11/12/23 |
 Citizen complaint of the day: Out of control basketball hoops in West Roxbury11/27/23 |
 Citizen complaint of the day: Rogue driver doesn't seem to like bicyclists11/30/23 |
 Somebody's trying to get the city's goat12/4/23 |
 Citizen complaint of the day: Whole Gridlock in the South End12/9/23 |
 Citizen complaint of the day: There should be limits on expressing your love of Boston12/17/23 |
 Citizen complaint of the day: Chicken on the grass, alas12/23/23 |
Neighborhoods:
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Comments
Fantastic compilation!
There should be a 311 AITA pull down menu
As a category
I think 311 Uhub posts generate the most comments. The more meaningless and trivial the story, the more people bicker. (And respectfully STFU on shooting death stories.)
I'd consider that a feature, not a bug.
311
created the problems we have in the City today. 311 has made City services reactive rather than proactive ie: BTD no longer tickets vehicles unless there’s a 312 complaint. 311 has crested a City of residents of rats who can no longer ask othered SF indents yo try to resolve issues.
2024 conflicts
I hope the first 311 complaint of 2024 is about anon's post and autocorrect.
That looks like an emergency
That looks like an emergency if the MBTA is trying to injure or kill a train full of people traveling over that piece of rusty nail trap. But they don't care, based on their track record. F'n horrendous.
There would be no mass casualties if that bridge collapsed
The T and Amtrak use it to ferry cars and locomotives between the north and south in lieu of an actual North/South Rail connection, but don't run passenger service over it (the state bought the bridge under the Patrick administration and briefly proposed using it to run some Worcester Line trains to North Station, but then Cambridge protested and the idea died).
But, yeah, that bridge is a geezer among bridges: About a decade ago, it kept getting shut for repairs, which meant the few trains that do use it had to be diverted to Worcester County.
Oh okay.
Oh okay.
Does Massachusetts galvanize
Does Massachusetts galvanize the girders that get made into bridges, or still not yet?