Update, 2:25 p.m.: RMV says its officers are open for appointments again but that the statewide vehicle inspection system remains offline.
The Massachusetts Registry of Motor Vehicles reports it's been hit by the same Windows security-software screwup as Mass General Brigham, which means it's had to cancel all customer-service-center appointments before noon "as many workstations at centers are not operational."
Also, the statewide vehicle-inspection system isn't working, so forget about getting your car inspected today - and you can't make payments through the RMV Web site.
Road test appointments, however, which rely on time-tested non-computerized methods dating back more than a century, however, are still on, the Registry says.
Like the job UHub is doing? Consider a contribution. Thanks!
Ad:
Comments
I couldn't get my car
By anon
Fri, 07/19/2024 - 10:06am
I couldn't get my car inspected for the same reason.
I thought all systems at RMV..
By eddie van halen
Fri, 07/19/2024 - 10:13am
dated back more than a century.
No
By cybah
Fri, 07/19/2024 - 10:59am
That's old news. The RMV upgraded almost two decades again when the registrar was our old friend Dan Grabauskas, who later left the RMV to run the MBTA. It was him who brought the 1970s RMV to the 2000s technology.
I'm still waiting for a refund ...
By Friartuck
Fri, 07/19/2024 - 12:15pm
On the Real ID I was forced to pay for at my last renewal that still doesn't work for that actual purpose
What is the issue?
By SwirlyGrrl
Sun, 07/21/2024 - 3:07pm
I upgraded to the RealID when I had to renew in person a couple of years ago. It was the same price as the regular license, and worked just fine at the airport. All I had to do was print a couple of things out to bring with me.
How were you forced to pay for it? Why doesn't it work?
Facetious
By eddie van halen
Sun, 07/21/2024 - 10:23am
It's not old news, it's called facetiousness. But the notion that Grabauskas (our old friend?) did anything unique ignores the fact that, during the time period, everything was being updated to reflect recent advances in IT. If Grabauskas wasn't in the position, it still would have happened. And some systems have been further upgraded since then. The agency likely could not be interoperable otherwise. But the organizational culture hasn't changed tremendously, and that's not facetiousness.
Today's problems
By BostonDog
Fri, 07/19/2024 - 11:17am
Seem to mostly be related to the office workstations the rank and file employees use for transactions. It's effectively as if someone took the computer off their desk last night. There's nothing for them to do until the computer can be booted.
Not just the office workstations
By ScottB
Fri, 07/19/2024 - 11:30am
Plenty of Windows Servers also got CrowdStruck.
Microsoft Cloud
By perruptor
Fri, 07/19/2024 - 12:43pm
My software-engineer spouse says it's Microsoft Cloud. A company that maintains that screwed up, and anybody relying on the Microcloud is SOL. That seems to include all medical facilities. Tell me again why cloud computing is so great, wontcha?
Edit: Now I see Adam has posted a story explaining that it's a security-software screwup, so never mind.
For those who find the link tl/dr,
By jmeltzer
Fri, 07/19/2024 - 5:13pm
the company is called CrowdStrike; the bug, which crashed Windows, was in an automatic software update; and it struck a big crowd of file servers.
To make it more confusing, there were 2 major outages
By brianjdamico
Fri, 07/19/2024 - 5:28pm
Apparently unrelated, though they might have impacted some of the same systems.
Last night, an outage of Microsoft Azure occurred, which is a cloud computing platform, and that impacted Microsoft 365 services. That outage seems to have been resolved in a few hours. Then overnight, a flawed updated from CrowdStrike, who makes cybersecurity products, caused Windows systems using a cloud-based CrowdStrike security program to not be able to boot up, which once identified and corrected at the source, still required a manual, local fix on the computers that received the bad update.
Presumably there is a Venn diagram of systems that were impacted by Azure, CrowdStrike and both. And of course, to make this more confusing to those not tuned in to the finer details of what's going on here, both outages involve cloud-based platforms and Microsoft products.
From WaPo:
https://www.washingtonpost.com/world/2024/07/19/cr...
It's actually the server that needs to be rebooted.
By jmeltzer
Fri, 07/19/2024 - 5:08pm
A lot of corporate sysops will be working all weekend.
Also, a lot of corporate lawyers.
Add comment