The Boston Fire Department reports firefighters responded to 68 West Newton St. in the South End at 9:05 a.m. for what turned into a two-alarm fire.
Firefighters put a ladder up the side of the building to rescue a mother and her children from a balcony on the third floor.
Video of one rescue by Jason M. Pratt:
Pratt also captured the fire before firefighters arrived:
The department reports the fire displaced eight people, two turtles, a cat and a dog, but adds, "not all pets made it."